Vinculación emocional hacia la marca y marketing digital como estrategia de éxito en tiempos de covid-19

  1. Baena Graciá, Verónica 1
  1. 1 Catedrática de Marketing. Universidad Europea de Madrid (España)
Aldizkaria:
Revista de marketing y publicidad

ISSN: 2659-3904 2792-405X

Argitalpen urtea: 2022

Zenbakia: 6

Orrialdeak: 35-56

Mota: Artikulua

DOI: 10.51302/MARKETING.2022.3497 DIALNET GOOGLE SCHOLAR lock_openSarbide irekia editor

Beste argitalpen batzuk: Revista de marketing y publicidad

Laburpena

The Covid-19 pandemic has caused an unprecedented global economic crisis. All sectors of activity have been affected and have faced serious financial threats. For this reason, in a context of physical restrictions during the Covid-19 crisis (confinement and new normality), it is necessary to analyze the suitability of emphasizing the use of a digital marketing strategy. Through a mixed research based on the combination of a quantitative analysis (survey and econometric analysis) in conjunction with a qualitative analysis (focus group), this article aims to identify the role of the company’s website, app and social networks in the creation of an emotional attachment towards the brand.

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