Cómo construir un psicólogo-chatbot

  1. Miriam Romero 1
  2. Cristina Casadevante 1
  3. Helena Montoro 1
  1. 1 Universidad Autónoma de Madrid
    info

    Universidad Autónoma de Madrid

    Madrid, España

    ROR https://ror.org/01cby8j38

Aldizkaria:
Papeles del psicólogo

ISSN: 0214-7823,  1886-1415

Argitalpen urtea: 2020

Zenbakien izenburua: Utilización de los test en España

Alea: 41

Zenbakia: 1

Orrialdeak: 27-34

Mota: Artikulua

DOI: 10.23923/PAP.PSICOL2020.2920 DIALNET GOOGLE SCHOLAR lock_openSarbide irekia editor

Beste argitalpen batzuk: Papeles del psicólogo

Laburpena

In recent decades, the development of conversational agents or chatbots has increased, especially in the commercial sector. Although the first chatbot in computational history was presented as a psychotherapist, few virtual agents with this type of function have been built since then. In the present article we describe the fundamental aspects of designing a psychologist-chatbot and, more specifically, a bot with psychological assessment functions. We review the available tools and the basic concepts for its construction. We also propose a series of assessment objectives that would guide the conversational agent’s dialogue. Finally, we discuss the advantages and disadvantages of chatbots and the scientific guarantees that they need to fulfill.

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