RFID: A fuzzy linguistic model to manage customers from the perspective of their interactions with the contact center

  1. Díaz, G.M.
  2. Carrasco, R.A.
  3. Gómez, D.
Revista:
Mathematics

ISSN: 2227-7390

Ano de publicación: 2021

Volume: 9

Número: 19

Tipo: Artigo

DOI: 10.3390/MATH9192362 GOOGLE SCHOLAR lock_openAcceso aberto editor
Fonte de datos: Scopus