Industry 4.0, robotization, and corporate reputation a systematic literature review

  1. Juan Montero-Vilela 1
  2. Mario Arias-Oliva 2
  3. Jorge Pelegrín-Borondo 3
  4. Kiyoshi Murata 4
  1. 1 Universitat Rovira i Virgili
    info
    Universitat Rovira i Virgili

    Tarragona, España

    ROR https://ror.org/00g5sqv46

    Geographic location of the organization Universitat Rovira i Virgili
  2. 2 Universidad Complutense de Madrid
    info
    Universidad Complutense de Madrid

    Madrid, España

    ROR https://ror.org/02p0gd045

    Geographic location of the organization Universidad Complutense de Madrid
  3. 3 Universidad de La Rioja
    info
    Universidad de La Rioja

    Logroño, España

    ROR https://ror.org/0553yr311

    Geographic location of the organization Universidad de La Rioja
  4. 4 Meiji University
    info
    Meiji University

    Tokio, Japón

    ROR https://ror.org/02rqvrp93

    Geographic location of the organization Meiji University
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Journal:
Journal of Information and Management

ISSN: 1882-2614,  2189-9681

Year of publication: 2021

Volume: 41

Issue: 4

Pages: 3-19

Type: Article

DOI: 10.20627/JSIM.41.4_3 GOOGLE SCHOLAR lock_openOpen access editor

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SDG classification obtained using Aurora SDG artificial intelligence model.

Abstract

This article offers a systematic literature review of an emerging topic: the effects of different robotization formulas on Industry 4.0 and the connection of robotization with corporate reputation. Although there is relevant literature regarding the implications of innovation on corporate reputation, there remains a lack of data regarding Industry 4.0 and corporate reputation. Differences among academic and practitioners bring individual (not joint) attention to these constructs. Within the current paradigm of robotics, corporate reputation, and Industry 4.0, this paper analyzes 25 documents including articles, conference proceedings, and books, with the aim of contributing to a better understanding and highlighting potential development within four main areas: company as employer, compliance, customer experience, and environment.